Legal
Four documents and a support page, written to be read.
Privacy statement
What we record about you, what about your network, and what is
deliberately not measured.
Terms and conditions
What it costs, what it does, who your music belongs to, and how you
cancel.
Data Processing Agreement
For the bookers, labels, promoters and — if you are an agency —
artists you record. Applies automatically.
Sub-processors
Who outside us can see anything, and why.
Support
Where you land, how fast, and what we do and do not fix.
The short version
- Your music stays a hundred percent yours. No ownership, no share, no exploitation, no AI training on your masters.
- There are no trackers on your public pages. A fan clicking your smart link gets no cookie and leaves no IP address.
- A demo link does measure whether someone listened. Tell the recipient — that is your duty, and it is one sentence.
- The half that connects people is free for good: your profile, your bookings, working with an agency, receiving demos.
- Pro is €15 per brand per month or €150 a year, ex-VAT, cancellable monthly. An agency pays no subscription — a percentage of a confirmed booking, with a floor and a ceiling.
- Cancelling does not switch off your public pages. The links you gave thirty promoters keep working.
- AI is prepaid, so no surprise afterwards.
- Publishing to social platforms is switched off today. Do not buy it for that.
- No SLA. Young software, small team, and we would rather say so than hide it.
Company details
- Undertaking
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- Trading as
- TheJay
- Chamber of Commerce (KvK)
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- VAT number
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- Address
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TheJay runs on Starting Up, where your account lives. See also the Starting Up documents.
The Dutch text is in all cases binding. This English translation sits alongside it for understanding.
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